Amrit Chai
Welcome to Amrit Chai (https://amritchai.in). By accessing, browsing, or making a purchase from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. Products
Amrit Chai offers premium-quality tea products for online sale.
- All product descriptions, images, and information are provided for reference only.
- Actual packaging, color, or appearance may vary slightly due to production or display differences.
- Products are intended for general consumption only.
2. Orders & Payments
- Orders are confirmed only after successful payment.
- We use secure third-party payment gateways such as Razorpay, PayU, PayPal, or other trusted providers.
- Amrit Chai does not store your card, UPI, or banking details.
- In case of failed or duplicate transactions, refunds will be processed as per the payment gateway or bank’s standard timelines.
3. Shipping & Delivery
- We deliver across India using trusted logistics partners.
- Estimated delivery time is generally 3–7 working days, depending on location and courier service.
- Shipping charges, if applicable, are clearly displayed at checkout.
- Delivery timelines may vary due to factors beyond our control, such as weather, courier delays, or regional restrictions.
4. Returns & Refunds
- Returns or replacements are accepted only for damaged, defective, or incorrect products.
- Requests must be raised within 7 days of delivery.
- Products must be unused, unopened, and in original packaging.
- Refunds or replacements will be processed after inspection and approval, as per our return policy.
Food items once opened or used are not eligible for return, except where required by law.
5. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete personal, billing, and delivery information
- Use the website only for lawful purposes
- Not attempt to misuse, disrupt, or harm the website or its services
6. Limitation of Liability
- Amrit Chai shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- We are not responsible for delays or failures caused by events beyond our reasonable control, including courier delays, natural events, or technical issues.
- Taste and strength of tea may vary depending on preparation method and personal preference.
7. Compliance & Authenticity
Amrit Chai is an FSSAI-licensed and trademark-registered brand. All products are packed following applicable food safety and hygiene standards.
8. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
