Who We Are
Amrit Chai is an online tea brand offering authentic, high-quality tea products across India. Our mission is to provide pure, hygienic, and trusted tea while respecting and protecting our customers’ privacy.
Website: https://amritchai.in
Information We Collect
We may collect the following types of information:
1. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
2. Order Information
- Products purchased
- Order details
- Payment information (processed securely through trusted third-party payment gateways; we do not store card or UPI details)
3. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
4. Optional Information
If you submit reviews, comments, or feedback, we may display your name and content publicly on our website.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, shipping, and customer support
- Send offers, updates, or promotional messages (you can opt out anytime)
- Improve our website, products, and customer experience
- Comply with legal, regulatory, and food safety requirements
Cookies
We use cookies to:
- Remember your cart and login sessions
- Save preferences for faster checkout
- Analyze website performance and user behavior
You can disable cookies through your browser settings, but some website features may not function properly.
Sharing of Data
We do not sell or rent your personal data.
However, we may share limited information with trusted third parties such as:
- Delivery & logistics partners (for order fulfillment)
- Payment gateways (for secure payment processing)
- Analytics and marketing tools (to improve website performance and services)
All third parties are required to handle your data securely and responsibly.
Data Retention
- Order data: retained for accounting, tax, and customer service purposes
- Account information: retained until you request deletion
- Reviews and comments: stored unless you request removal
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
Security
We take data security seriously. Our website uses SSL encryption and trusted third-party services to protect your personal and payment information. While we strive to protect your data, no online system is 100% secure.
Compliance
Amrit Chai is an FSSAI-licensed and trademark-registered brand, and we follow applicable Indian laws and regulations related to data protection and food safety.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
